Auto Dialer Services In Ahmedabad



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DEMO

We provide our customers AutoDialer Services like Customer Care Setup, Outbound Calling Setup, Voicemail Broadcasting and many other services. The main three services in section connecting solution are...

• AUTO DIALER SERVICES

• IVR SERVICES

• PRESS 1 SERVICES


Features
Cleaned and New Interface for Admin & Agent
Automatically Recording Option
All calls, statuses of calls, and agent time breakdowns are logged
Reports
RealTime Screen for calls
Broadcast dialing with IVR, multiple option response to any keypress, speed control, maximum dials per time period
Inbound IVR
Optional Campaign Call time controlled by local timezone
Fronter to Closer transfers with all information
Transfer calls to local or external agents
Conference or transfer to verification company
Autodial campaigns to start with a simple IVR (Interactive Voice Response) then direct to agent
Set outbound Caller ID per campaign
ACD (Automatic Call Distribution) for inbound and fronter/closer verification calls
Custom call dispositions, per campaign
Internal DNC (Do Not Call) list can be activated per campaign
Answering Machine Detection and custom message for AM calls
Highly optimized adaptive dial mode
Enhanced lead search
Export directly from report to csv
Export by disposition status and fields
Recycling of Busy calls at a specified interval without resetting a list
Advanced lead search and export
Optionally limit number of new leads per agent
Preview Force Dial Time, on Manual dial
Third party conferencing with macros, Third party blind call transfer, Third party conferencing with agent drop-off
Managers can listen-in on agent conversations & Managers can enter conversations with agents and customers